PRIVACY POLICY
At the aesthetic centre we attach great importance to the protection of the personal data of
our customers. This privacy policy explains how
we collect, use, disclose and protect customer personal data,
in accordance with applicable data protection laws and regulations.
Legal entity responsible for the processing of personal data
"Skin Glow" Ltd, company with UIC 206834932, registered office in. Ltd. Bulair 58.
Phone: 0895733983
Email: [email protected]
1. COLLECTION AND USE OF PERSONAL DATA
1.1 The personal data we may collect from customers includes, but is not limited to
limited to: name, address, phone number, email, information
medical condition, medication intake and other data necessary for
the provision of services in the centre.
1.2. The personal data collected shall be used only for the purposes for which it was provided,
such as enrolling clients, providing safe services, processing
of payments, communication with customers and improvement of services provided.
2. DISCLOSURE OF PERSONAL DATA
2.1. The personal data of customers will not be disclosed to third parties except
if it is not necessary under the applicable laws of the Republic of Bulgaria or with
the express consent of the client.
3. DATA PROTECTION
3.1. We implement technical and organisational measures to protect personal data from
unauthorised access, loss or disclosure.
3.2. We retain personal data only for the periods necessary for the performance of
the purposes for which they were collected or as required by the applicable
legislation of the Republic of Bulgaria.
4. CUSTOMER RIGHTS
4.1. Customers have the right to request access to their personal data, to
correct or delete, and exercise other rights granted by the
the legislation of the Republic of Bulgaria.
4.2 Customers can contact us if they have any questions or queries
on the processing of their personal data. Customers can contact us,
if they have questions or queries about the processing of their personal data or
the exercise of their rights.
5. VIDEO SURVEILLANCE AND SECURITY
5.1. In the aesthetic centre we have installed a video surveillance system in
publicly accessible areas to protect customers, staff and property.
5.2. There is no video surveillance in the treatment rooms and
sanitary facilities.
5.3. The processing of personal data collected through video surveillance is carried out
based on the legitimate interests of the aesthetic centre, which include ensuring
of a safe environment for all attendees.
5.4. We take the necessary technical and organisational measures to protect
videos from unauthorised access, deletion or disclosure. Only
authorised persons have access to the video and it is stored securely
place.
6. DIRECT MARKETING
6.1. We may collect certain personal data from customers, such as name,
address, phone number, email and service preferences. Collected
personal data is only used for direct marketing purposes, such as
sending personalized promotions, news and special offers related to
our services.
6.2. The processing of personal data for direct marketing is carried out on
the basis of the client's consent, the consent being clearly and freely expressed.
6.3 Customers have the right to withdraw their consent at any time by
contact us or use the options provided to them to opt out of receiving
marketing messages.
6.4 Personal customer data collected for direct marketing purposes shall not be
disclosed to third parties without the customer's express consent, unless it is
required under applicable law. In some cases, we may
we use external service providers to perform direct marketing,
but they are committed to the same data protection principles.
6.5. Implement appropriate technical and organisational measures to protect
personal data from unauthorised access, loss or disclosure. Only authorised
employees have access to customers' personal data and they are obliged to
kept secret.
6.6. Customers are entitled to exercise their rights granted by
legislation of the Republic of Bulgaria, including the right of access,
correction or deletion of personal data.
7. RIGHT OF APPEAL TO A SUPERVISORY AUTHORITY IN THE REPUBLIC OF BULGARIA
7.1. Each customer has the right to complain to:
Data Protection Commission
Address. Address: 1592 Sofia Blvd. "Prof. No. 2 Tsvetan Lazarov
Website: https://www.cpdp.bg/.
8. CHANGES TO THE PRIVACY POLICY
8.1. This policy may be amended and updated
periodically. The latest version of the policy will be published on
website at www.advance-aesthetic.com.
RESERVATION AND CANCELLATION POLICY
Clients have the option to cancel or reschedule their appointment no later than 24 hours prior to the scheduled appointment time. In case of cancellation after this period or no-show of the reserved appointment, a fee of 50 BGN will be charged and added to the cost of the next visit.
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